Refund policy

Return & Refund Policy

We have a 15-day return policy, which means you have 15 days after receiving your item to send it back. However, you must notify us within 2 days of receiving the product if you wish to initiate a return. Requests made after this period will not be eligible for return.

Return Eligibility

To be eligible for a return:

  • Your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging.

  • You’ll also need the receipt or proof of purchase.

How to Start a Return

To start a return, contact us at:

Important:
Items sent back to us without first requesting a return will not be accepted.

Please send the return package via courier and provide us with the tracking number.

Return Shipping Address

Please confirm the exact return address with our customer service before sending the item back.

Business Name: AKROYALFABRICS
Email: akroyalfabrics@gmail.com
Phone: 0314-4951374

Refund Process

In the event of an approved return:

  • The seller will refund all payments received from you, excluding delivery charges, within 10 business days after receiving the returned item.

  • Once your return is received and inspected, we will send you an email confirming the status (approval or rejection) of your refund.

Refunds will be issued using the same payment method as the original purchase, unless otherwise agreed. No additional fees will be charged for the refund.

Faulty Product / Consumer Complaint

If your product is defective or faulty, you may:

  • Request a replacement

  • Request a repair

  • Request a price reduction

Your complaint will be reviewed and responded to within 30 days of receipt.

Do not return any items before contacting us at:
📧 akroyalfabrics@gmail.com

If you have questions or need assistance, our team is ready to help.
📧 Email Support: akroyalfabrics@gmail.com
📞 Toll-Free Phone Support: 0314-4951374